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Coronavirus Update - September 2020 ongoing until further notice

The shop is now open Wednesday to Saturday 10am to 3pm - You can see all our stock online too and that is available 24/7. So if you want to check if we have something in stock then look online.



Social Distancing at the shop

  • As the shop is so small and cosy, we still only have 1 customer in at a time.
  • I will have hand sanitiser and wipes at the entrance.  This is inline with government guidelines in chapter 4.1 Managing contacts in the document 'Working safely during coronavirus (covid-19)'.
  • You can pay by card or cash.  Whatever is easiest for you.

Sadly all our social Knit and Natter groups and teaching classes will be not run for the foreseeable future.


Our online shop on our website is 24 hours, so you can order from there anytime and I will process these on Fridays.  If you buy online and are local, you can either choose to pick up at shop (Friday and Saturday) or I can deliver to your doorstep if you are in the village or outskirts (5 miles or there abouts on Friday afternoons) email me for confirmation. 


Stuart

Coronavirus Update - July 6 2020

For the month of July & August I will open Wednesday, Thursday, Friday and Saturday 10am to 3pm.  Remember our online store is always open and you can use this to see what stock we have as the website shows all the stock we hold.  

It will still only be ONE customer in the shop at a time and I will ask you to santise you hands before you come in so you can then touch the yarns and fabric.  It has been lovely to see so many local customers  over the past two weeks, and your support has meant I can increase my opening days from just Friday and Saturday.  Thank you once again for your continued support and the support of the high street in general.

 

Stuart

Coronavirus Update - June 7 2020

In line with government guidelines non essential shops can now open on June 15 2020 but they  must follow strict social distancing rules. I will be reopening the shop but only on Fridays and Saturdays to start with.

  • Friday 10am til 2pm starting from June 19
  • Saturday 10am til 2pm starting from June 20


Social Distancing at the shop

  • As the shop is so small and cosy, we will only have 1 customer in at a time.
  • Queue outside the shop in front of the window display towards Tiffins. (Customers at the tearoom next door will queue in the opposite direction towards the Co-op.
  • Only 1 customer at a time in the shop.  I will have hand sanitiser and wipes at the entrance.  You will have to use this in order to be able to touch the yarns and fabrics otherwise you will not be allowed to do so and I will pick your goods.  This is inline with government guidelines in chapter 4.1 Managing contacts in the document 'Working safely during coronavirus (covid-19)'.
  • You can pay by card or cash.  Whatever is easiest for you.

Sadly all our social Knit and Natter groups and teaching classes will be not run for the foreseeable future.


Our online shop on our website is 24 hours, so you can order from there anytime and I will process these on Fridays.  If you buy online and are local, you can either choose to pick up at shop (Friday and Saturday) or I can deliver to your doorstep if you are in the village or outskirts (5 miles or there abouts on Friday afternoons) email me for confirmation. I will of course continue to go to the Post Office on Friday and Saturday and post as normal for non local customers. 

The tea shop next door will be open exactly the same as me, Fridays and Saturdays 10 til 2.  So why not visit us both, get your crafting supplies and pop next door to get some scones and cakes to set you up for a perfect weekend.  Thanks once again for you continued support and custom during this difficult time.

Stuart

Coronavirus Update - June 1 2020

My bricks and mortar shop has to remain closed in line with government guidelines until week beginning June 15th.  Then I can reopen - Hooray! In the meantime I visit the shop every Friday to process web orders and to deliver orders in and around Long Melford. If you would like any yarn or fabric, then please use our website to make your purchases.  If you need any help with your order then do not hesitate to get in contact.

www.thewoolpatch.com

If you are local, you can either choose to pick up at shop (Friday only and I'll confirm via email) or I can deliver to your doorstep if you are in the village or local outskirts (5miles or there abouts) again, email me for confirmation. 


I will of course go to the Post Office on Friday and post as normal for non local customers. 

Thanks so much for your continued support. 

If you want to confirm anything before doing an order then please email or facebook message me and I can help.

Stuart@thewoolpatch.com

Stuart

Coronavirus Update - May 10th 2020

My bricks and mortar shop continues to remain closed but I am now planning how the shop will open in the coming weeks.   However, the online shop open and I visit the shop once a week on a Friday to check on the premises and to pick up mail and to process the weeks online/email/facebook orders and requests.  If you would like more yarn or fabric, please buy online at

www.thewoolpatch.com

If you are local, you can either choose to pick up at shop (Friday only and I'll confirm via email) or I can deliver to your doorstep if you are in the village or local outskirts (5miles or there abouts) again, email me for confirmation. 


I will of course go to the Post Office on Friday and post as normal for non local customers. 

Thanks so much for your continued support. 

If you want to confirm anything before doing an order then please email or facebook message me and I can help.

Stuart@thewoolpatch.com

Stuart

Coronavirus Update - April 18th 2020

In light of the  new government guidelines this week we will continue to remain closed for the next 3 weeks.  However, the online shop is back open and I will be visiting the shop once a week to check on the premises and to pick up mail.  If you would like more yarn or fabric, please buy online at

www.thewoolpatch.com


We are a little short on stock, but most yarn and fabric companies are now back after their Easter break and are shipping orders, so I'll be able to re stock over the coming week.


If you are local, you can either choose to pick up at shop (Friday only and I'll confirm via email) or I can deliver to your doorstep if you are in the village or local outskirts (5miles) again, email me for confirmation. 


I will of course go to the Post Office on Friday and post as normal for non local customers. 

Thanks so much for your continued support. It has been difficult as I live so far from the shop, I can not justify driving in everyday to arrange online orders.

If you are happy to wait a few extra days, then when I visit once a week on a Friday I can arrange local orders and online orders - win win for both of us then!

If you want to confirm anything before doing an order then please email me and I can help.

Stuart@thewoolpatch.com

Stuart

Coronavirus Update - March 24th 2020

In light of the Prime Ministers announcement yesterday stopping all non essential travel I will be stopping our online service.  I live 45 minutes from the shop and then would have to make regular visits to the Post Office. That is not the correct thing to do in this current situation of trying to suppress the virus.  

Stuart

Coronavirus Update - March 15th 2020

I thought you may like to know what the shop is planning in relation to the Coronavirus outbreak for the next few months.

As you know from the news media the situation is changing daily, so I'll keep you up to date via this page.

Current situation
The shop will remain open for as long as I am virus free or until advice from the government says that the shop has to be closed. In the meantime I am following guidelines released by the government and the NHS with regard to dealing with this current situation in the shop. Knit and natter social sessions will continue as normal. If you don't want to come into the shop then remember we can take orders over the phone, via email or on our website online shop.

If you are self isolating
You can ring the shop and I can take your order over the phone. Someone can bring your order into the shop and I'll sort your order. You can buy supplies from our online shop at www.thewoolpatch.com and I'll post it to you.

If I have to self isolate
Both the shop and the online shop will have to close for 7 to 14 days.

Future situations
This is constantly changing but at this time these are the plans:
1. If, like Italy, all shops have to close (except supermarkets and chemists), you will still be able to order online and the orders can be sent out in the post. Unless the government says otherwise, I will still be allowed to go to the shop to sort orders out.

2. There are reports in the news media that the government are contemplating that every Briton over the age of 70 is to stay at home for an extended period to shield them from Coronavirus. If that happens then I will help out as much as possible with getting your fabric and yarn supplies to you to keep you crafting during your isolation. The local community is so important to me and to the life of the shop. Therefore if you are over the age of 70 and forced to stay at home please ring me to place your order or to have a chat over the phone if you're feeling isolated. If you live within 5 miles of the shop, I'll drop it off at your house or leave it in a safe place so you don't have to pay for postage!

Don't forget you can also place orders on our online shop or by phone or by emailing me, therefore there are lots of ways you can still get your crafting supplies so you will have something to do whilst isolated at home.

Hopefully all of this will help you to keep going with your projects.

Stuart

Coronavirus Update - March 22nd 2020

Even though our Prime Minister has NOT closed shops yet, I feel it is time to do so.  The Woolpatch bricks and mortar shop will be closed until further notice.  When your stash runs out and you want to replenish, you can order your yarns and fabric from our online shop at www.thewoolpatch.com and I can go into the shop and prepare your orders on my own. If there are specifics you require then please email me and I'll see what I can arrange. If you live locally (within 8 miles or so) of Long Melford I can deliver it straight to your doorstep for free (make sure you choose local delivery in the checkout if so.)

Want to see a friendly face?
I'll be making lots of YouTube videos to entertain you through these coming months.  I've got lots of time! Check out our Youtube channel at YouTube: The Woolpatch for a little light relief during the day.

Please keep me updated with what you make and create over this social distancing period via email or instagram.  I'd love to feature a little gallery on our Youtube channel of all your makes.  If you post on instagram be sure to use the hashtag #thewoolpatch so it notifies me.  I won't be seeing Áine for sometime so we'll have to do a Wooly Wednesday video via Zoom/Skype!

Please stay safe and cosy at home and I can't wait to see you for a big cuppa and catch up when it is all finally safe to come out.

Stuart